My Union Store
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Customer Service

The promotional products industry is large and complex, the possibilities are endless. Always accessible, our experienced sales representatives are available to listen and make recommendations in order to offer you the best promotional product and apparel.


Monday to Friday, from 8 AM to 5 PM (EST), you can call our toll-free number at 1 855 257-3335 or contact us by clicking here. One of our sales representatives will answer all your questions and assist you with your promotional products needs. All comments and suggestions are welcome!


About Products


Presented by Universal Promotions, the e-store offers products that are made in USA and Union made, whenever it is possible. Universal Promotions has a large selection of promotional products to meet your needs, don’t hesitate to contact us to learn more.


Online purchases must be paid using a Visa or MasterCard credit card. Bulk purchasing for locals and affiliates are handled through our sales reps and billed, Net 30 days.


Return Policy and Exchange


All sales are final. Universal Promotions guarantees all its products for 30 days after the purchase if the defect is caused by production or manufacturing. If this is the case, please contact us at 1 855 257-3335, we will need to provide you with a RA (Return Authorization) number. Because we want you to be rest assured that your satisfaction is our primary concern, feel free to contact us if you have any problem with your order.


Products should be returned to the following address:



My Union Store (CWA)

1201 S. Ocean Dr. Suite 2503N

Hollywood, FL  33019-2181


Shipping and Delivery


Please allow 10 to 15 business days from the date of your order. If there is a delay in shipping a product, we will notify you by e-mail. Universal Promotions’ uses solely Union carriers.

FOR MORE INFORMATION:  1 855 257-3335
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